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Policies
Return Policy
You may return any item purchased on our Web site. We do not refund shipping charges. Shoes must be returned in their
original boxes, but the shoe boxes cannot be marked by shipping labels, markers, tape, etc. Pending inspection, a refund
or credit will be issued to you using the following policy:
Online returns
- Returns on shoes bought at full price (in stock shoes, back order shoes, and waitlist shoes) that are returned within
25 days of the invoice date, unworn, in condition to be sold as new, will be refunded in full.
- Shoes bought at full price (in stock shoes, back order shoes, and waitlist shoes) that are returned after 25 days of
the invoice date, unworn, in condition to be sold as new, will be accepted for store credit only.
- Sale shoes must be returned within 25 days of the invoice date, unworn, in condition to be sold as new, and will be
accepted for store credit only.
Send returns to:
Kathryn Kerrigan Returns Dept.
1268 Oak Trail Drive
Libertyville, IL 60048
DO NOT PLACE LABEL OR WRITE DIRECTLY ON THE SHOE BOX. Use the shipping box provided or heavy wrapping paper.
Please note: damaging the shoe box or returning shoes in boxes other than the shoe and shipping box provided may result in
an additional charge.
Please e-mail or call us if you need assistance!
Kathryn Kerrigan, Inc. Privacy Policy
Kathryn Kerrigan, Inc. is committed to protecting your privacy. This Statement of Privacy applies to Kathryn Kerrigan, Inc. Web site and governs data collection and usage at all Kathryn Kerrigan, Inc. sites and services; it does not apply to other online or offline sites, products or services. Please read the Kathryn Kerrigan, Inc. Statement of Privacy. Kathryn Kerrigan, Inc. is a general audience web site, intended for users of all ages. Personal information of all users is collected, used and disclosed as described in this Statement of Privacy.
Collection of your Personal Information
As an E-commerce Web site, Kathryn Kerrigan, Inc. collects personal information, such as your e-mail address, name, home or work address or telephone number. Information collected by Kathryn Kerrigan, Inc. is used solely for the purpose of billing and shipping your online purchases. Kathryn Kerrigan, Inc. does not collect any information about your computer hardware and software.
Kathryn Kerrigan, Inc. encourages you to review the privacy statements of Web sites you choose to link to from Kathryn Kerrigan, Inc. so that you can understand how those Web sites collect, use and share your information. We are not responsible for the privacy statements or other content on Web sites outside of the Kathryn Kerrigan, Inc. Web site.
Use of your Personal Information
Kathryn Kerrigan, Inc. and its operational service partners collect and use your personal information to process product orders and deliver the products requested. It is possible that Kathryn Kerrigan, Inc. may also use personal information to inform you of other products or services available from Kathryn Kerrigan, Inc. and its affiliates. Kathryn Kerrigan, Inc. may also contact you via surveys to conduct research about your opinion of current services or of potential new services that may be offered.
Kathryn Kerrigan, Inc. does not sell, rent or lease its customer lists to third parties. Kathryn Kerrigan, Inc. may, from time to time, contact you on behalf of external business partners about a particular offering that may be of interest to you. In those cases, your personal information (e-mail, name, address, telephone number) is not transferred to the third party.
We occasionally hire other companies to provide limited services on our behalf, such as handling the processing and delivery of mailings, providing customer support, processing transactions, or performing statistical analysis of our services. We will only provide those companies the personal information they need to deliver the service. They are required to maintain the confidentiality of your information and are prohibited from using that information for any other purpose.
Kathryn Kerrigan, Inc. does not use or disclose sensitive personal information, such as race, religion, or political affiliations, without your explicit consent.
Kathryn Kerrigan, Inc. may access and/or disclose your personal information if required to do so by law or in the good faith belief that such action is necessary to: (a) conform to the edicts of the law or comply with legal process served on Kathryn Kerrigan, Inc. or the site; (b) protect and defend the rights or property of Kathryn Kerrigan, Inc., including its Web site; or (c) act under exigent circumstances to protect the personal safety of users of Kathryn Kerrigan, Inc. or the public.
Personal information collected on this site may be stored and processed in the United States or any other country in which Kathryn Kerrigan, Inc. or its affiliates, subsidiaries or agents maintain facilities, and by using this site, you consent to any such transfer of information outside of your country. Kathryn Kerrigan, Inc. abides by the safe harbor framework as set forth by the U.S. Department of Commerce regarding the collection, use, and retention of data from the European Union.
Control your Personal Information
Kathryn Kerrigan, Inc. offers its customers choices for the collection, use and sharing of personal information. You may go notify us of your preferences by emailing Info@Kathryn Kerrigan, Inc.. Please be sure to provide complete account information so we can identify you in our records.
You may also stop the delivery of future promotional e-mail from Kathryn Kerrigan, Inc. by responding directly to any email you receive with a request to remove you from the mailing list
Security of your Personal Information
Kathryn Kerrigan, Inc. is committed to protecting the security of your personal information. We use a variety of security technologies and procedures to help protect your personal information from unauthorized access, use, or disclosure. For example, we store the personal information you provide on computer systems with limited access, that are located in controlled facilities. When we transmit highly confidential information (such as a credit card number) over the Internet, we protect it through Verisign’s Payment Service.
Changes to this Statement
Kathryn Kerrigan, Inc. will occasionally update this Statement of Privacy to reflect company and customer feedback. If there are material changes to this Statement or in how Kathryn Kerrigan, Inc. will use your personal information, Kathryn Kerrigan, Inc. will prominently post such changes prior to implementing the change. Kathryn Kerrigan, Inc. encourages you to periodically review this Statement to be informed of how Kathryn Kerrigan, Inc. is protecting your information.
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